E-Noer

Data Deletion & Rights Requests

Effective: 2025-10-01

This page explains how you can request deletion of your personal data and exercise privacy rights. It is designed to comply with GDPR (EU/EEA & UK), CCPA/CPRA (US-California), and Meta Platform requirements.

What will be deleted

Limited retention: we may retain security logs, financial records, and backups only as required by law or for fraud prevention. Backups are overwritten on rolling cycles (max 90 days).

How to request deletion

Send an email to info@e-noer.nl from the email address associated with your account. Include the subject “Delete my data” and (optionally) any relevant context to help us locate your account.

Meta (Facebook) users

If you connected your account to Meta technologies, email e-noer@hotmail.com as above. We will delete E-Noer-held data related to your Meta connection and revoke access tokens we control. You can also remove the E-Noer app from your Facebook settings; Meta will notify us where applicable and we will process deletion of related data we store.

Verification

We verify your identity before acting on a request. If needed, we may ask you to confirm via a secure link sent to your account email. Under CCPA/CPRA, authorized agents must provide written permission from the consumer; we may also ask the consumer to verify directly.

Third-party services

Where your data is also stored with third-party services you connected (e.g., Shopify, Meta, Google), we will delete data we hold and revoke our access. You may need to request deletion directly from those services per their policies.

Appeals & complaints

If you believe your request was not resolved appropriately, EU/EEA and UK users may contact their local data protection authority. US users may have additional appeal rights under applicable state law.